Header Ads Widget

Responsive Advertisement

THE GLOBAL BPO IMPACT ON CORRECT ENGLISH USAGE IN OTHER ORGANISATIONS TOO


Is it globalization of the economy, responsible for the emphasis on correctness of grammar more than education?
Globalization is just a term, globe, invasions, business interactions and collaborations had been happening for centuries. Main focus was on trade not on corporate fraudulence ; as long as mainstream business is concerned "English" is never given much importance in countries like Russia, China, Japan and even in Europe where teachers are struggling to make students speak English without using colloquialisms, slangs, spanish and latin mother tongue influence.
Being Indian as a ruled class during colonial area and accepting Britishers to be SAHAEB - played a game with the subconscious level understanding or may have cause genetic mutation in which people think that practicing to speak like British and American is something prestigious and a style tag and someone who didn't bother to get "VOICE & ACCENT TRAINING" by BPO Man Power Suppliers or Ex- BPOites becoming teachers later after 5 to 6 years of night shifts getting to enjoy the appreciation of being a great speaker among teachers and students in schools.
Since I have my deep links in Delhi, Bangalore and Kolkata - I have been observing the impact of BPO's expectation to speak correct English , Neutral Accent ( a few accentuated Brit accent in choppy phrases sometimes like - TRYNNA, WANNA), is being considered great to be heard from those who were taught by Indian English Teachers but Trained to be a speaker who can modulate their voice and accent needfully.
The reality of the story is not the need of flawless English as such but a mechanism to do MASS HIRING to get an ITes Project in BPO and later MASS BENCHING AND SACKING when the project is taken off and given to another mushrooming BPO (Call Centre).
This is nearly a 15 to 20 year old story which was initially not known to many but with advent of time, all have understood, the moment a self proclaimed expert finds error in others and using the term - MTI = MOTHER TONGUE INFLUENCE, SYLLABLE STRESS, INTONATION, VIBRANT VOICE......... Educationists are easily able to make out - "YE CALL CENTER SE BHAAG KE AAYA HAI TYPES" .
REAL EDUCATION IS NOT CORRECT ENGLISH BUT CORRECT USAGE OF KNOWLEDGE IN SAVING MANKIND AND NATURE.

UTTAM CHATTERJEE.


Post a Comment

0 Comments

IMPORTANCE OF RESPECT